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Getting a verified checkmark

ID Verification information and how we use it at bump

Updated over 4 months ago

What is ID Verification?

We partner with Yoti, a secure third-party verification service, to ensure our platform's safety. This process helps verify your age while maintaining your privacy.

Why is ID Verification needed?

ID Verification is needed if you want to create adult content or request payouts.

What information do we use?

  • We only receive your date of birth from Yoti

  • No other personal information is stored

  • The verification is purely to confirm you meet the age requirements


Verification Steps

  1. Log into your bump account

  2. Navigate to the Account panel in Settings

  3. Find the ID Verification panel

  4. Click "Verify"

  5. Complete the Yoti verification process

  6. Wait for confirmation toast (usually instant)

Screenshot of the ID Verification section of the account settings with a prompt to start ID Verification

Verification Badge

  • The verified badge should appear immediately after successful verification

  • The badge confirms you've completed the age verification process

Screenshot of the ID Verification section of the account settings with an approve verified check
  • Once you've completed and passed ID Verification, the birthdate field in your settings will be locked and cannot be updated manually

Screenshot of a locked birthdate field
  • Your channel will also display a grey verified checkmark throughout the website

Screenshot of a username with a grey verified checkmark

Troubleshooting

If your verified badge doesn't appear:

  • Wait a few minutes and refresh the page

  • Try the verification process again

  • If issues persist, contact support at [email protected]


Privacy Assurance

Your ID documents and personal details remain secure with Yoti. bump only receives age verification status and date of birth to confirm eligibility.


Questions?

Contact our support team at [email protected].

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